Service Area

Software and AI Solutions for Istanbul Companies

Custom software, AI and data solutions for Istanbul companies in finance, e-commerce, logistics and services. Our team is in Ankara; we run Istanbul projects remotely and meet in person when needed.

Looking for a software company in Istanbul?

Istanbul is Türkiye's centre for finance, trade, e-commerce and logistics. That concentration shapes software needs too: systems serving many customers, high transaction volumes, strict regulation and fast decision cycles. Hatson Tech is a software and AI company based in Ankara. We run projects with Istanbul companies remotely and work in person when a step such as a discovery workshop or an acceptance meeting calls for it.

This page describes project types that are common among Istanbul companies and how remote delivery works in practice. It also sets out the questions worth asking when looking for "a software company in Istanbul".

Istanbul's sectors and typical projects

SectorTypical needFitting solution
Finance, insurance, participation bankingDocument-heavy processes, compliance, customer requestsKVKK-compliant RAG assistant, document processing
E-commerce and retailMessy product data, search, support loadCatalogue cleaning, semantic search, support assistant
Logistics and distributionDelivery exceptions, field teams, many systemsField mobile app, integration, dashboard
Law and consultingContract and regulation searchA document assistant that cites sources
Holdings and multi-company groupsCross-company reportingData warehouse and management dashboard

We cover where AI creates value in finance in AI in finance, and the legal side in AI in law. In multi-user document assistants, who can see which document is critical, so we treat permission-aware retrieval as the default.

How does remote delivery from Ankara to Istanbul work?

We share a time zone, and most of a software project happens on screen anyway. The difference lies in setting the process up clearly from the start:

  1. Discovery: The first sessions are held by video; we map the process, the systems and the success measure together. If needed, we plan an in-depth discovery workshop in person.
  2. One owner, regular demos: The project has a single technical owner, and we demo a working build every two weeks.
  3. Test environment: Your team tries every release from its own browser or phone, and feedback is recorded.
  4. Access and security: Access to your systems is granted with least privilege, logged and time-limited; personal data is processed under KVKK, Türkiye's data protection law.
  5. Acceptance and go-live: Acceptance tests and go-live can happen remotely or on site; which steps happen where is written into the project plan from the start.

Questions to ask when choosing a software company in Istanbul

  • Has the team solved a problem like yours before, and can it show a working example?
  • Does the quote list features, integrations and maintenance as separate items?
  • Who owns the source code and intellectual property, and does the contract say so explicitly?
  • How will the success of AI features be measured; is there an evaluation set?
  • Are maintenance, security updates and response times defined after launch?

For a more detailed list, see our article on choosing a vendor.

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Frequently asked questions

Do you have an office in Istanbul?

Our team is in Ankara. We run projects with Istanbul companies remotely and work in person when a step such as a discovery workshop or an acceptance meeting calls for it; which steps happen where is written into the project plan from the start.

Does remote work slow a project down?

Not when the process is set up properly. A single technical owner, a live demo every two weeks and a test environment where your team tries every build keep feedback moving quickly.

Which Istanbul sectors do you work with?

We build software and AI for document-, data- and process-heavy work in sectors such as finance, insurance, e-commerce, retail, logistics, law and consulting. A clearly defined process matters more than the sector.

How are personal data and KVKK handled?

Access to your systems is granted with least privilege, logged and time-limited. Where personal data is processed, how it is masked and how long it is kept are decided at design time; if needed, the solution runs entirely on your own servers.

Let's talk about your Istanbul project and agree on the process and success measure in the first call.

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